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Privacy Policy

Privacy Policy

Last updated: January 2026

CozyChemKids™ (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit or make a purchase from cozychemkids.com (the “Site”).

By using our Site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit the Site or make a purchase, we may collect the following types of information:

Personal Information You Provide

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (processed securely by third-party providers)

  • Order history and communications with us

Automatically Collected Information

  • IP address

  • Device and browser information

  • Cookies and similar tracking technologies

  • Pages visited and interaction data

This information helps us operate our business, fulfill orders, prevent fraud, and improve your experience.

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill orders

  • Communicate with you regarding purchases or inquiries

  • Provide customer support

  • Prevent fraud and unauthorized transactions

  • Verify identity and order authenticity

  • Comply with legal and accounting obligations

  • Improve our website, products, and services

  • Send marketing emails (only if you opt in)

3. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties only as necessary to operate our business, including:

  • Shopify (our ecommerce platform)

  • Payment processors (e.g., PayPal, credit card processors)

  • Shipping carriers (e.g., USPS)

  • Email and marketing service providers

  • Fraud prevention and dispute resolution partners

  • Legal or regulatory authorities when required by law

All third parties are obligated to handle your information securely and only for authorized purposes.

4. Payment Processing

Payments made through our Site are processed securely by third-party payment processors. We do not store or have access to your full payment card details.

Payment processors may collect and process personal data according to their own privacy policies.

5. Fraud Prevention, Disputes & Chargebacks

To protect our business and customers, we may collect and retain personal data for:

  • Order verification

  • Fraud detection and prevention

  • Chargeback and dispute resolution

  • Identity verification

  • Legal and financial recordkeeping

Relevant data may be shared with payment processors, shipping carriers, and financial institutions in the event of a dispute or chargeback.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enable website functionality

  • Analyze traffic and usage

  • Improve performance and user experience

You can manage cookie preferences through your browser settings. Disabling cookies may affect site functionality.

7. Email & Marketing Communications

If you subscribe to our email list, we may send promotional emails or updates.
You may unsubscribe at any time using the link included in each email.

We do not send marketing emails without your consent.

8. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders

  • Comply with legal and tax obligations

  • Resolve disputes

  • Prevent fraud

Some information may be retained even after a deletion request, where required by law or for legitimate business purposes.

9. Your California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

  • Know what personal information we collect and use

  • Request access to your personal information

  • Request deletion of your personal information (subject to legal exceptions)

  • Opt out of the sale or sharing of personal information (we do not sell data)

  • Not be discriminated against for exercising your rights

To exercise these rights, contact us using the information below.

10. Children’s Privacy

Our Site is not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

11. Policy Integration Notice

This Privacy Policy operates in conjunction with our Shipping Policy, Refund & Return Policy, and Terms of Service. Order verification, refunds, and dispute resolution are governed collectively by these policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

13. Contact Us

For privacy-related questions or requests, please contact:

📧 hello@versevoyagebooks.com